Last week, I gave a lecture at “Volkswagen.” I’m excited to saythat we’ve established aTrainee Program with them for the second year in a row. My talk focused on the differences between generations. I find this topic particularly important and relevant for a company who is just beginning its trainee program.
I strongly believe that history determines culture, and that culture determines behavior. Managers need to understand the different lives each generation leads, to be able to understand their different mentalities.
For instance, the concept of velocity means one thing to Baby Boomers, and another thing completely different to the younger generations. Younger generations do everything online, and experience such accelerated instantaneous speed, which Baby Boomers often can’t relate to.
Yet, interestingly enough, Baby Boomers, invented the drive-thru, and fast food. We also invented the luxury of online payments. In addition, we developed payments through Skype, MSN, and text messages. So why do we find it strange that our own children have a different conception of time and speed?
When business processes are slow, generation Y is the first to complain. As Baby Boomers, we often agree that the pace is slow. So why do we still say generation Y is too rushed?
While we are extremely proud of our own multitasking children, we are less than thrilled when young employees use their smart phones during business meetings. We feel disrespected and are certain that they aren’t paying attention to what we are saying.
It’s crucial that both managers and trainees become conscious of each other’s different perspectives. We must work through these questions, to avoid unnecessary conflicts.
I had a lot of fun giving the lecture. I am certain that the trainee program will be a great success, as it was last year. It’s great to work with a client like Volkswagen!
